Enable JavaScript to visit this website.

What you need to know about telemedicine

When an in-person doctor’s visit isn't possible, ask your doctor if telemedicine is an option. Use your mobile device or computer to discuss treatment options for your mild-to-moderate eczema with your doctor and ask if EUCRISA is right for you, all from the comfort of your home.


Get the most out of your virtual visit

If you do schedule a virtual visit, here are some tips to help make it go smoothly:

Before your appointment

  • Check that you have a good internet connection
  • Make sure your device is fully charged
  • Test your video and microphone to make sure they’re working

Let’s get organized

  • Contact your doctor's office ahead of time and complete any necessary paperwork
  • Write down any questions you might have
  • Make note of the symptoms you’ve experienced and how you’ve been managing your eczema. If needed, gather clearly visible photos of your condition
  • Locate any links or instructions from your doctor’s office, so you’ll be ready to connect on time
  • With the rules around telemedicine changing, check with your insurance provider to see if your visit will be covered and how much your copay will be

Lights, camera, visit!

  • Make sure you're in a well-lit room so your doctor can see you clearly during the visit
  • Have a flashlight on hand so your doctor can see your eczema
  • Pick a quiet space for your call and try to limit background noise and interruptions

Have these tips handy for your next telehealth visit

Download these tips

corona msg

Important Safety Information & Indication


Do not use EUCRISA if you are allergic to crisaborole or any of the ingredients in EUCRISA.

EUCRISA may cause side effects including allergic reactions at or near the application site. These can be serious and may include hives, itching, swelling, and redness. If you have any of these symptoms, stop using EUCRISA and get medical help right away.

The most common side effect of EUCRISA is application site pain, such as burning or stinging.

EUCRISA is for use on skin (topical use) only. Do not use EUCRISA in your eyes, mouth, or vagina.

EUCRISA is a prescription ointment used on the skin (topical) to treat mild-to-moderate eczema (atopic dermatitis) in adults and children 3 months of age and older.

See Full Prescribing Information .